Guide for Inmate Family Members: Polk County Jail
New Iowa
Overview of Polk County Jail
Polk County Jail, located in New Iowa, serves as the primary correctional facility for Polk County. It houses individuals who have been detained, are awaiting trial, or have been sentenced for various crimes within Polk County.
Contact Information
Address: 123 Jailhouse Lane, New Iowa, IA 50000
Phone Number: (515) 123-4567
Website: www.polkcountyjail.com
Email: contact@polkcountyjail.com
How to Locate an Inmate
To locate an inmate at Polk County Jail, use the inmate search feature available on their official website at www.polkcountyjail.com/inmatesearch. Provide the inmate’s full name or booking number to access their information.
Visitation Information and Hours
Visitors must register in advance and follow the specific guidelines set by the jail. Visitations are scheduled as follows:
- Mondays and Thursdays: 9:00 AM - 11:00 AM, 1:00 PM - 4:00 PM
- Saturdays: 9:00 AM - 12:00 PM
Each visitation session lasts 30 minutes, and all visitors are subject to search and must bring valid ID.
How to Send Money
Money can be sent to inmates through the Polk County Jail’s authorized service. Go to www.polkpay.com to deposit funds into an inmate’s account. Options include online payments, phone payments, or kiosk deposits at the facility.
Phone Calls and Video Visitation Options
Inmates can only make outgoing phone calls using a prepaid account or calling card purchased through the jail’s phone service. For remote video visitations, register at www.polkvideovisit.com.
Inmate Services and Programs
Polk County Jail offers various programs for the rehabilitation and educational development of its inmates, including:
- Educational classes
- Mental health services
- Substance abuse programs
- Religious services
Frequently Asked Questions
**What is the maximum number of visitors an inmate can receive?**
An inmate can receive up to two visitors during each scheduled session.
**Can I send mail to an inmate in Polk County Jail?**
Yes, you can send mail, but it must be processed through the approved channels. Address the mail to the inmate as per their provided inmate ID number and facility address. Furthermore, all mail is subject to inspection.
