Guide to Massachusetts Department of Correction (MA DOC)
A Comprehensive Resource for Inmate Family Members
Overview of the Facility
The Massachusetts Department of Correction (MA DOC) oversees the state prison system in Massachusetts. It administers various correctional facilities, managing the custody and care of incarcerated individuals. The department focuses on public safety by ensuring secure facilities and rehabilitation opportunities for inmates to reintegrate into society successfully.
Contact Information
- Address: 50 Maple Street, Suite 3, Milford, MA 01757, USA
- Phone Number: +1 (508) 422-3300
- Website: MA DOC Website
- Email: docmedia@massmail.state.ma.us
How to Locate an Inmate
To locate an inmate housed in a MA DOC facility, use the Inmate Locator. You will need the inmate’s full name and either their DOC ID number or their birth date.
Visitation Information
Visitation hours vary by facility. Generally, you must be on the inmate's visitation list and schedule your visit in advance. Confirm specific guidelines and schedule with the individual facility and check the latest DOC Visitor Information page.
How to Send Money
Funds can be deposited into an inmate’s account through the Access Corrections website. You can use a credit or debit card online or send a money order through the mail.
Phone Calls and Video Options
Inmates can make outgoing phone calls using a prepaid account or collect calls. Video visitation can also be available and can be scheduled via the facility's system. Check specifics for each institution on the DOC website.
Inmate Services and Programs
MA DOC provides educational programs, vocational training, substance abuse treatment, and various rehabilitation programs aimed at aiding inmates in their reentry into society.
Security and Management Information
The MA DOC employs a range of security measures, including surveillance systems, controlled movements, and rigorous staff training to ensure the safety and security of both inmates and staff.
Legal and Visitation Rights
Inmates are entitled to legal representation and are granted rights to visitation according to MA DOC regulations. It's important for both inmates and visitors to understand these rights to ensure they are upheld.
Booking and Release Process
The booking process includes documentation, a health screening, and assignment to a correctional facility based on classification. The release process involves preparing the inmate for reentry through transitional programs and finalizing parole or release papers.
Frequently Asked Questions and Answers
What items can I bring during a visitation?
Visitors are generally permitted to bring only essential items, such as a form of identification. All other items should be left outside the facility.
Can I contact an inmate via email?
No, direct email communication with inmates is not available. However, you can send letters, or use the approved electronic messaging services provided by some facilities.
