New Hanover County Detention Facility, North Carolina
Overview of the Facility
The New Hanover County Detention Facility serves as the primary detention center for New Hanover County, located in Wilmington, North Carolina. The facility is responsible for housing inmates awaiting trial, serving short sentences, or awaiting transfer to other facilities.
Contact Information
Address: 3950 Juvenile Center Road, Castle Hayne, NC 28429
Phone Number: (910) 798-4161
Website: https://www.nhcgov.com/sheriff/detention/
Email: contact information is not typically provided for security reasons; please call the facility for immediate inquiries.
Locating an Inmate
To locate an inmate at the New Hanover County Detention Facility, you can use the inmate locator on their official website. The locator is updated regularly and will provide the booking details of the inmates.
Direct link to inmate locator: Inmate Inquiry
Visitation Information
Visitation at the New Hanover County Detention Facility is by appointment only. Visitors are required to register and schedule their visits online. Each inmate is allowed one 30-minute visit per week, with a maximum of two adult visitors per session.
Online visitation registration and scheduling can be handled here: Visitation Scheduler
Sending Money
Family and friends can send money to inmates through the TouchPay system. Money can be sent online, over the phone, or through a kiosk located in the facility lobby.
Link to TouchPay: TouchPay Direct
Phone Calls and Video Options
Inmates at the facility can make outgoing phone calls using the services provided by Global Tel Link (GTL). To set up an account and for billing inquiries visit the GTL website.
GTL Website: Global Tel Link
Video visitation is available through the same system used for in-person visit scheduling.
Inmate Services and Programs
The facility offers various programs including GED education, religious services, and substance abuse programs to support the rehabilitation and reintegration of inmates.
Booking and Release Process
Booking at the New Hanover County Detention Facility involves processing, fingerprinting, and photographing the inmate. Release processes vary by the case but typically follow court orders or completion of sentence.
FAQs About the Facility
How can I send a letter to an inmate?
Letters can be mailed to Inmate’s Full Name, ID Number, New Hanover County Detention Facility, 3950 Juvenile Center Road, Castle Hayne, NC 28429. Ensure all mail complies with the facility's rules.
