Guide for Families of Inmates: Palm Beach County Main Detention Center, Florida
Overview of the Facility
The Palm Beach County Main Detention Center (PBC MDC) serves as the primary correctional facility in Palm Beach County, Florida. It houses inmates who are awaiting trial, serving sentences for misdemeanor offenses, or transferring to other state or federal facilities.
Contact Information
- Address: 3228 Gun Club Road, West Palm Beach, FL 33406
- Phone Number: (561) 688-4400
- Website: http://www.pbso.org/
- Email: Not publicly available.
Locating an Inmate
Families can locate an inmate at the Palm Beach County Main Detention Center by using the Inmate Search tool provided on the Palm Beach County Sheriff's Office website. You will need the full name and either date of birth or booking number of the inmate.
Visitation Information and Hours
Visitation at PBC MDC is typically non-contact and conducted via video terminals located at the facility. Each inmate is allowed one or two visits per week, depending on their housing location and behavior status.
- Visits must be scheduled at least a day in advance through the PBC MDC Visitation Page.
- Visitation hours vary by the specific facility unit. Always confirm the visitation schedule and the inmate's availability by accessing the inmate's details in the inmate locator or through the facility contact number.
Sending Money
Money can be deposited into an inmate's account through TouchPay, which accepts online payments via credit or debit card. These funds can be used by inmates to purchase commissary items and pay for phone calls.
- Link to online payment: TouchPay
Phone Calls and Video Options
Inmates cannot receive incoming calls. However, they are allowed to make outgoing calls using their commissary account. Video visitation is also available, and can be scheduled through the facility’s visitation page.
Inmate Services and Programs
The facility offers various rehabilitative programs aimed at reducing recidivism, including educational courses, vocational training, substance abuse programs, and mental health services.
Booking and Release Process
Upon arrest, individuals are booked at the local police station or directly at the detention center, where they are photographed, fingerprinted, and officially logged into the system. The release process depends on the court's decision or upon completion of the sentence.
Frequently Asked Questions
Can I send a package to an inmate at PBC MDC?
No, the Palm Beach County Main Detention Center does not allow packages to be sent directly to inmates. However, you can send books or magazines through an approved vendor like Amazon. All items will be inspected for contraband before delivery to the inmate.
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